Support Package Pricing

Monthly Plans Now Include Hosting!!!

Beginning at $25 per Month

Per
Incident

Support Option

$65/hour

No recurring plan required

1 Hour of Level 1 or Level 2 Support

Additional time billed at $65/hour

1-hour minimum billing. Work applied in 15-minute increments

Unused time remains available for 30 days.

Support for a single site or multiple sites

Third-Party Support
(Site requiring support may be hosted here or elsewhere.)

Email, Chat, & Phone support included

Notice


This option does not include hosting

This option is recommended for users needing:

  • One-time support
  • To add an extra hour to an existing plan

$65/hour
Per Incident
Support

Basic
Monthly

Support Plan

$25/month

Unlimited Level 1 Support

15 minutes of Level 2 Support

Additional time billed at $65/hour

Third-Party Support
(Site requiring support may be hosted here or elsewhere.)

WordPress Management
– Core Updates
– Theme Updates
– Plugin Updates
– Weekly Secure Offsite Backups (up to 5,000 MB)

Daily Standard Backups

Website Uptime Monitoring

Includes support via
Email, Chat, & Phone

Hosting


Now included at no additional charge

5,000 MB Disk Space
100,000 MB Bandwidth
No lomit on number of domains, sub-domains, parked domains, email accounts, FTP accounts, or MySQL databases


$25/month
Basic Monthly
Support Plan

Standard
Monthly

Support Plan

$45/month

Unlimited Level 1 Support

30 minutes of Level 2 Support

Additional time billed at $65/hour

Third-Party Support
(Site requiring support may be hosted here or elsewhere.)

WordPress Management
– Core Updates
– Theme Updates
– Plugin Updates
– Weekly Secure Offsite Backups (up to 5,000 MB)

Daily Standard Backups

Website Uptime Monitoring

Includes support via
Email, Chat, & Phone

Hosting


Now included at no additional charge

10,000 MB Disk Space
200,000 MB Bandwidth
No lomit on number of domains, sub-domains, parked domains, email accounts, FTP accounts, or MySQL databases


$45/month
Standard Monthly
Support Plan

Plus
Monthly

Support Plan

$65/month

Unlimited Level 1 Support

60 minutes of Level 2 Support

Additional time billed at $65/hour

Third-Party Support
(Site requiring support may be hosted here or elsewhere.)

WordPress Management
– Core Updates
– Theme Updates
– Plugin Updates
– Weekly Secure Offsite Backups (up to 5,000 MB)

Daily Standard Backups

Website Uptime Monitoring

Includes support via
Email, Chat, & Phone

Hosting


Now included at no additional charge

15,000 MB Disk Space
300,000 MB Bandwidth
No lomit on number of domains, sub-domains, parked domains, email accounts, FTP accounts, or MySQL databases


$65/month
Plus Monthly
Support Plan
15-minute increments per work request. Remaining time remains available for use during that month. Bundling multiple work items into a single request will ensure a better use of your allocated support time.